Frequently Asked Questions

Answers to all your questions about betjat

Accounts, payments, games, bonuses and security — find everything you want to know about betjat right here.

betjat is a complete gaming platform built for players in Bangladesh. In this FAQ page we have answered the questions our players ask most often — from registration and withdrawing money via bKash, to cricket betting rules and responsible gaming. If you cannot find the answer to your question, contact our 24/7 live chat support.

Group 01

Account and Registration

To open an account at betjat you will need an active mobile number and a valid email address. You will also need to provide your name, date of birth and preferred payment method details in the registration form. The whole process takes just a few minutes. Please note that betjat is only for people aged 21 and above.

No, under betjat's rules each person may operate only one account. If multiple accounts are created, they may be closed and any balance held in them may be forfeited. This rule is strictly enforced to ensure fair play.

Use the "Forgot your password?" option on the betjat login page. Enter your registered email or mobile number and a verification code will be sent to you. Enter the code and set a new password. If you have trouble, get help from our 24/7 live chat support.

Yes, betjat follows a verification process for security purposes. You may need to confirm your identity before making a withdrawal. This keeps your account protected and prevents unauthorized transactions. Once the required information is submitted, approval is given quickly.

Absolutely. betjat is fully mobile-friendly. The site works perfectly on any modern browser on both Android and iOS devices. There is no need to download a separate app — you can play games, make deposits and withdraw all from your mobile browser.
Group 02

Deposits and Withdrawals

You can deposit money at betjat via bKash, Nagad, Rocket and bank transfer. All of the most popular mobile banking services in Bangladesh are supported, so you can deposit easily using whichever method you prefer.

Deposits via bKash are generally added to your betjat account within a few minutes. Processing times for Nagad and Rocket are equally fast. Bank transfers may take slightly longer. If you experience any issue, let us know immediately via live chat.

The minimum deposit at betjat is ৳300 (for all methods). The minimum withdrawal is ৳500. These limits are the same for all payment methods — they apply to bKash, Nagad, Rocket and bank transfer alike.

Withdrawal requests at betjat are generally processed in 15 minutes to 2 hours. This is one of the fastest processing times among online gaming platforms in Bangladesh. Withdrawals are even faster when account verification has been completed.

betjat does not charge any transaction fees of its own. However, your mobile banking or bank provider (such as bKash or Nagad) may apply their own service charges — please check with the relevant provider regarding those.

Yes, withdrawals via Nagad are also generally completed within 15 minutes to 2 hours, just like bKash. betjat provides the same standard of fast withdrawal service across all supported payment methods. The same timeframe applies to Rocket and bank transfer as well.
Group 03

Games and How to Play

betjat allows betting on all major cricket tournaments including BPL, T20 World Cup and IPL. Go to the cricket section, choose the match you want, then place a bet on markets such as match winner, toss, total runs or others. Read the odds carefully before placing a bet and stay within your budget.

Yes, live dealer games from Evolution Gaming and Ezugi are available in the betjat Casino section. You can play live roulette, blackjack and baccarat with real dealers. Enjoy a great casino experience from home via high-definition streaming.

RTP (Return to Player) is a theoretical percentage that shows how much of total wagers a game returns to players over the long term. It is a statistical average — results in a single session can differ greatly from it. A higher RTP does not guarantee that you will win more on every individual bet.

Yes. betjat features games from reputable providers such as Pragmatic Play, PG Soft, JILI and Spribe, who use certified random number generators (RNG). The outcome of every spin or bet is entirely independent and does not depend on previous results. This is the foundation of fair gameplay.

Volatility in a slot game is an indicator of the level of risk. High volatility games pay out less often but when they do the amounts tend to be large; low volatility games pay out smaller wins more frequently. betjat offers slots with varying volatility, so choose a game that suits your preference and budget.

Fishing games (such as JILI's Bombing Fishing) are a different type of game from slots. Players catch various fish on screen to earn points or prizes. It is a shooting-style arcade experience that also includes an element of skill and strategy. Several popular fishing games are available at betjat.
Group 04

Bonuses and Promotions

betjat gives new players a 120% bonus on their first deposit, up to a maximum of ৳15,000. For example, deposit ৳1,000 and you will receive a ৳1,200 bonus, giving a total balance of ৳2,200. Or deposit ৳26,000 and you will receive a ৳15,000 bonus for a total of ৳41,000. A 10x wagering requirement applies to the bonus.

A 10x wagering requirement means that to withdraw the bonus funds you receive, you must wager 10 times that amount in games. For example, if you receive a ৳1,200 bonus, you must place a total of ৳12,000 in bets before you can withdraw. This is a standard industry practice and full details can be found in betjat's terms and conditions.

betjat has five VIP levels: Bronze (weekly cashback up to 0.3%), Silver (0.6%), Gold (0.9%), Platinum (1.2%) and Diamond (1.5%). You can move up to higher levels by playing more and staying regularly active. Cashback and other benefits increase at each level.

Weekly cashback is applied to your net losses for that week according to your VIP level. betjat automatically calculates the cashback at the end of each week and adds it to your account. At Diamond level you can receive up to 1.5% cashback.

betjat regularly offers seasonal promotions and festival offers — such as during Eid, Pohela Boishakh or special cricket seasons. Check the betjat promotions page for the latest information on these promotions, or ask our team via live chat.
Group 05

Security and Responsible Gaming

Yes. betjat uses SSL encryption technology to keep all data secure. Your personal and financial information is not shared with third parties. You can find full details on our privacy policy page.

betjat is only for people aged 21 and above. Age is verified at the time of registration. If any attempt by an underage person to create an account is detected, that account will be closed immediately and the balance will not be returned.

Yes, betjat offers self-exclusion and cooling-off periods as part of responsible gaming. If you feel you need a break from gaming, you can contact us via live chat or at [email protected] to request a temporary or permanent account restriction.

betjat places the highest importance on responsible gaming. You can set deposit limits, session time limits and use reality check tools. If you notice signs of a gaming addiction, let our support team know immediately — they are ready to provide assistance and information about professional resources.

The betjat support team provides assistance in English via live chat 24 hours a day, 7 days a week. Contact us via live chat on the site at any time for any question, issue or responsible gaming support. You can also write to us by email at [email protected].

Still have questions? Contact support

Our English support team is available 24/7 by your side. Get a solution to any issue within minutes.

Log in now Browse games