betjat's Privacy Policy
We take your personal information very seriously. Learn in detail in this policy how betjat collects, uses, and protects your information.
1. Introduction
betjat ("we", "our") operates a trusted online gaming platform for players in Bangladesh. This Privacy Policy explains what information we collect when you use betjat's website (https://betjat.lat), why we collect it, how we use it, and how we keep it secure.
By using our platform, you will be considered to have given your consent to the terms of this Privacy Policy. If you do not agree with this policy, please refrain from using betjat's services.
This policy should be read together with our Terms and Conditions and Responsible Gaming Policy.
2. Information We Collect
betjat may collect your information in various ways. The categories of information collected are described below:
2.1 Information You Provide Directly
When you create an account on betjat, log in, or contact us, you may provide the following information directly:
- Full name and date of birth (for age verification)
- Email address and mobile number
- Payment information (bKash, Nagad, Rocket, or bank account details)
- Identity verification documents (national ID card or passport)
- Content of communications with our support team
2.2 Automatically Collected Information
When you use betjat's website, the following technical information may be collected automatically:
- IP address and device information
- Browser type and operating system
- Page view history and session duration
- Information from cookies and similar tracking technologies
- Gaming activity and transaction history
2.3 Information Received from Third Parties
In some cases we may also receive information from third parties, such as identity verification agencies or payment processors. This information is used solely for the purpose of account security and fraud prevention.
3. Purposes of Using Your Information
betjat uses your information for the following legitimate purposes:
- Account Management: To create, verify, and secure your betjat account.
- Service Delivery: To activate gaming features, bonuses, and promotional offers.
- Financial Transactions: To process deposit and withdrawal requests.
- Customer Support: To resolve your issues and answer your questions.
- Security and Compliance: To detect and prevent fraud and to meet legal obligations.
- Responsible Gaming: To identify patterns of excessive play and provide you with assistance.
- Improvement and Analytics: To further improve the experience on our platform.
- Legitimate Communications: To send important account notifications and updates.
4. Data Storage and Security
betjat gives the highest priority to the security of your personal information. We have put in place the following technical and administrative measures:
- SSL Encryption: All data transmissions are encrypted using SSL/TLS protocols.
- Secure Servers: Your information is stored on secure servers where unauthorized access is prohibited.
- Limited Access: Only authorized personnel can access information on a need-to-know basis.
- Regular Security Reviews: Our security measures are regularly reviewed and updated.
Information is generally retained for as long as required by legal obligations, even after an account is closed. Information that is no longer needed is securely deleted.
5. Disclosure of Information and Third Parties
betjat does not sell or rent your personal information to third parties. However, information may be shared in the following limited circumstances:
5.1 Service Providers
Necessary information may be shared with trusted third parties who assist with payment processing, identity verification, and technical infrastructure management. These parties operate under betjat's direction and are bound to maintain the confidentiality of your information.
5.2 Legal Requirements
Information may be disclosed to comply with lawful requests from law enforcement agencies, court orders, or other legal obligations.
5.3 Fraud Prevention
It may be necessary to share information with relevant authorities to prevent financial fraud, money laundering, or other unlawful activities.
6. Cookies Policy
betjat uses cookies and similar tracking technologies to improve the platform experience. Cookies are small text files stored in your browser or on your device.
The types of cookies we use:
- Essential Cookies: Required for the core functionality of the platform (login sessions, security).
- Functionality Cookies: To remember your preferences and settings.
- Analytics Cookies: To analyze website usage and make improvements.
You can control cookies through your browser settings, however doing so may limit some features of betjat.
7. Your Rights
As a betjat user, you have the following rights regarding your own personal information:
- Right of Access: The right to know what information we hold about you.
- Right to Rectification: The right to request correction of inaccurate or incomplete information.
- Right to Erasure: The right to request deletion of your information in certain circumstances.
- Right to Restrict Processing: The right to request restriction of data processing in certain circumstances.
- Right to Object: The right to object to the use of your information.
- Right to Data Portability: The right to receive your information in a structured format.
To exercise any of the above rights, contact us at [email protected].
8. Privacy of Minors
betjat is for persons aged 21 and above only. We do not knowingly collect information from any minor. If we become aware that information from a minor has been collected, we will immediately close that account and delete the relevant information.
For age verification purposes, we require valid identity documents to be provided at the time of account registration.
9. Data Transfers
betjat's servers may be located in various countries. Your information may be stored or processed outside Bangladesh. In the case of such transfers, we ensure that appropriate safeguards are maintained and the security of your information is preserved.
10. Changes to the Privacy Policy
betjat may update this Privacy Policy as needed. If significant changes are made to the policy, we will notify you by email or through a notice on the platform.
Continued use of the platform after changes will be considered as your consent to the updated policy. It is therefore recommended that you visit this page regularly. The date of each update will be noted at the top of the page.
11. Related Policies
Alongside this Privacy Policy, the following betjat policies also apply to your use of the platform:
- Terms and Conditions — The overall rules for using the platform.
- Responsible Gaming Policy — Guidelines for building safe and healthy gaming habits.
- About Us — Who betjat are and what values they operate by.
Have a privacy question?
If you have any questions or concerns about this Privacy Policy, our support team is ready to help.
24/7 Live Chat — Speak directly in Bengali.
Email us: [email protected]
The support team is active on Bangladesh Standard Time (BST, UTC+6).